Refund policy

Last Updated: October 6, 2026

At Yumapotemo Plat LLC, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 30-day money-back guarantee, subject to the terms below.

30-Day Money-Back Guarantee

You may request a return within 30 days of receiving your order.

To qualify for a refund, the item must:

Be returned within 30 days of delivery.
Be unworn and unused.
Be in its original condition.
Include the original packaging, where applicable.
Not show signs of damage, stains, excessive wear, or alteration.

How to Request a Return

Before sending an item back, please contact us at contact@yumapotemoplat.com with your order number and the reason for your return.

We will provide return instructions if your request is eligible.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund to your account.

Return Shipping

Unless the item arrived damaged, defective, incorrect, or otherwise due to an error on our part, customers are responsible for the cost of return shipping.

Original shipping charges are generally non-refundable unless the return is the result of an error on our part.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at contact@yumapotemoplat.com.

Please include your order number and clear photographs of the item and packaging so we can review the issue and determine the appropriate resolution.

Exchanges

If you need a different size or style, please contact us before returning your item. Depending on inventory availability, we may be able to assist with an exchange.